FAQ

FAQ & ANSWERS

Liquor Question

ANSWER: Yes, alcohol / liquor is allowed in all of our vehicles. For vehicles above 14 passengers (Our 22-45 passenger vehicles), the city of Chicago requires that we provide a security guard to ride with the driver when alcohol is present. The additional cost for the security guard would be $30 per hour. When operating outside the city of Chicago, no security guard is required when having alcohol on board.

Booking Questions

ANSWER: Simply submit our “Quote Request Form” or give us a call.

Online: CLICK HERE – Quote Request Form

By Phone: 773-817-8661

ANSWER: Simply give us a call, and we will get you booked in minutes!

By Phone: 773-817-8661

Answer: When booking, please have the following information:

  • Primary Passengers Name, Email, & Phone #
  • Pickup Date & Time
  • Pickup location
  • Stops (Ok to provide later)
  • Drop-off location (Ok to provide later)

Reservation Day Questions

Answer: Yes, our driver will contact the primary passenger once they arrive. Keep in mind that it is up to the primary passenger to be ready to board the vehicle at the scheduled time to avoid waiting charges. If possible, please provide us with at least two contact phone numbers. Call us immediately if you have any difficulty locating your chauffeur and vehicle.

Answer: Yes, but if you want to change any essential information about your route including your final destination, please call us and we’ll handle the details. Our experienced staff must keep accurate records to best serve you in making your trip a comfortable and safe experience.

Answer: No,  smoking is prohibited in all of our vehicles.